Plani is a small operation. Email reaches a person who can actually fix the thing, usually the same day.
Support, billing questions, bugs, feature requests, press. All of it goes here.
Just text it. The fastest way to report a problem is to say it in the same thread you bill in, because then we can see exactly what happened. You do not need to file anything or open a ticket.
The FAQ answers most of the first questions, including what Plani does with your CPCS credentials, whether it works for CJA and private clients, and what it costs. If yours is not there, email is fine.
Email us and say so. You do not have to explain why, and there is nothing to click through. What we keep and for how long is spelled out in the privacy policy.
Plani is built by HonKao Enterprises. More about why it exists on the about page.
Takes about two minutes to set up. No app to install.